Just last week I was involved in two car accidents in 5 days so my car was in bad shape. I called Bob Langenberg of Pauly Toyota to see if he could get me into a Toyota Rav 4. Bob searched his inventory and was able to get me a Rav 4 to purchase the very next day. Bob was so helpful in picking the right car in addition to easing my stress from being hit twice in the last week. I would highly recommend Bob to anybody looking to buy a new car as his customer service skills are outstanding.
Robert Langenberg is our salesperson who worked with me and my wife and assisted us in ordering the make and model minivan that best suited our needs. He is honest and was helpful in every respect of our transactions with the dealership. He communicated regularly with us regarding delivery of the vehicle. I look forward to working with him and other representatives from the dealership as my wife and I continue to need to gain a better understanding of the many electronic and safety features of our new Sienna van.
My wife and I were surprised how easy going the process for purchasing our Toyota Highlander. Bob Langenburg was honest and very helpful throughout. We are so glad we stopped in at Pauly Toyota. Their culture is helpful and easygoing . We did not feel pressured. Thanks Bob!
The only Toyota dealership around Chicago that didn't have upcharge over MSRP for a hybrid. Bob Langenberg was great, extremely honest, great commucation and customer care overall. The best experience I have had with a car dealer in my life. The whole culture that the owner has established at this business is focused on the customer and making sure that all services and products are provided with complete transparency and no pressure.
Tom H. was great to work with at Pauly Toyota. I waited 8 months for my allocation for a Venza and it was definitely worth the wait. Tom kept me updated periodically during that time and and the buying experience was honest, transparent and hassle-free. So nice to have a dealership that doesn't add market adjustments and or loaded port installed accessories to force on the customer. Victor S. in the Finance office completed the transaction in a hassle-free and kind manner. My daughter and I enjoyed the entire experience at Pauly Toyota. Kudos to this entire dealership. Thank You!