What Our Customers Are Saying
I've had a wonderful experience working with Paul LeRose at Pauly Toyota. My interactions have all been very positive. He is very courteous, professional and provided prompt responses to all of my many inquiries - including text responses over the weekends. His advice and guidance have been invaluable in helping me to find the right car. I am still awaiting receipt of a Hybrid. Pauly is one of the few dealerships that do not require "market adjustments" for hybrid cars. It has been an absolute pleasure working with Paul and I can't thank him enough for ...
Wife and I ordered a 2023 Toyota Highlander Hybrid Limited and it got here about 7 months early. Bob L is probably the greatest sales person I have ever met. He makes things quick and painless and makes sure you are taken care of. I won’t go anywhere else but Pauly Toyota.
Great experience buying my new car. Bob L. Is a great sales person. Professional, transparent, candid and honest. Couldn’t ask for much more!
Pauly Toyota was helpful and informative throughout my vehicle buying process. Not pushy or price gouging either. Rather they were friendly, courteous, and professional. Very laid back and customer oriented business; they have earned a repeat customer here along with driving past one Toyota dealership to go to Pauly for service. From day one my salesman was Bob who kept me informed and updated through emails, texts and phone calls after I had ordered a Tacoma.
My husband and I met with Ryan Poltzer a few days ago at Pauly Toyota in Crystal Lake and had a very positive experience there. Before we went in Ryan was great at texting with me and sending me info and photos on potential cars. Then we went in to check out some pre-owned RAV4s. When we weren’t finding the safety features we wanted in a car, he mention the idea of leasing a new car as a possible way to get what we were wanting in safety features. So, we asked him to tell us more about ...
